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Attention Business Owners: The Ease and Money Savings from Owning a Hosted VoIP PBX

By: Larry Stevens

The Hosted VoIP PBX is the way to go.  Traditionally, businesses have used the Public Switched Telephone Network (PSTN) for their business phone needs which is basically a circuit switched network. With this system a telephone call essentially takes control of the telephone line for the entire duration of the call. This is not a very efficient or cost effective way to make calls. In addition the PSTN is a heavily regulated network so taxes are charged on every telephone call.

The migration to VoIP business phone solutions has grown quickly over the last few years. There are numerous advantages to VoIP technology over the traditional circuit switched system.  A hosted VoIP PBX system is an affordable option for small and medium sized organizations and home technologists.  There is no pricey equipment to acquire. A hosted VoIP PBX enables small companies to have an appearance of a large and established enterprise.

This article will elaborate on exactly what a VoIP PBX is.  However, no matter what type of VoIP PBX you buy – an important task is to find the right VoIP Termination Provider.  No matter all what features you build into your PBX – it is of paramount importance to find a reputable wholesale VoIP termination company to plug into your PBX.  Once this is done, you can rest assured that all of your SIP and/or VoIP calls will have top quality at the lowest costs possible.

Many larger businesses have multiple locations some of which may be in the next state; others could be on the other side of the world. Usually these locations are connected to a company wide data network (Wide Area Network for example). With a Business VoIP PBX system, extension dialing is such that the location is irrelevant. An employee in New York can call a colleague in Paris through a simple 4 digit extension and at no cost. This is because the call is sent over the company’s network on the internet rather than through traditional long distance calling. This feature alone can be very attractive to businesses wishing to save money on their phone bills.

Business VoIP also offers a vast array of features. Receive internet fax, regular fax and voicemail via email or with a web browser. Conference calling. Caller ID. Call forwarding. Going away on business - take your IP phone or Analog Telephone Adapter (ATA) with you and your number goes with you or configure your phone to call-forward. And the list of features goes on.  With these features your company will never miss a call.  They will be forwarded to your mobile phones or any other phones that are programmed in.  The Auto attendant feature eliminates the need of a receptionist to attend and transfer calls. It could be scheduled to play various customized greeting messages for incoming calls based on a myriad of criteria.

This article addressed just a few of the key benefits to upgrading your business telephone system to a hosted VoIP PBX.  But remember, your IP PBX (as its also called) is only as good as your wholesale termination provider.  Shop around to get a VoIP or SIP Termination provider that has the best quality calls at the lowest possible prices.