VoIP Security – A challenge to VoIP companies
How will you identify that your VoIP security is good? A lot of cases in US and probably all over the world include Fraud cases. In VoIP world, this is very common and more and more people are not learning until they became the victims itself.
Try imagining yourself in a restaurant or cafeteria using your laptop and probably with good wireless connection, chatting with friends while eating then suddenly you need to call your mom in another country. So instead of using your mobile phone that will charge you really high, you opted to just open your VoIP account. Moreover, you then make longer chatting with your mom as this cost you little than using your phone. Then a friend of your memorized already your account credentials, and then tried at home to use the account with the same set up of your provider. From then on, you are already having Fraud issues. You waited for your bill and saw the huge amount of dollars that you need to settle. How will react to this issue? Will you cry over spilled milk, explain to yourself that it was never you who uses the account or go to the police and file Fraud case?
A fraud case usually takes more years to be resolved and for some it was never resolved. You have to be financially and physically ready for this battle. It’s not easy to prove that it was never you after all when you have your credentials and it’s never easier to explain why somebody else does have your account which is supposed to be only yours.
This has been another challenge for most business VoIP providers nowadays… there are some measure from the companies to help their clients deal with this issue. Some measures includes setting a call limit, blocking known fraudulent IP addresses, blocking traffic to specific high fraud risk destinations, and strong authentication systems which are properly put in place.
VoIP security is still an open issue and probably no perfect solutions to this. But showing some measures that helps a lot to most clients is a good step to stop this in the future.
In operation since 2004, grnVoIP is a service of EZ Call, Inc. – a New Jersey-based provider of telecom switching services. We have been in the VoIP business since 1997, and our management team has over 100 years of combined VoIP experience. Simply put, we know how to make VoIP work.Unlike other VoIP providers that try to be all things to all customers, grnVoIP focuses on being the best provider of Voip-to-PSTN termination services. Our mission is to become the carrier of choice for Enterprises and Internet Telephony Service providers (ITSPs) that value integrity, convenience and worry-free service.
